Privacy Policy

Last updated: February 2026

1. Introduction

Shipay ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Information You Provide: Account registration details, contact form submissions, newsletter subscriptions, transaction information, and communications with our support team.

Automatically Collected: Device and browser information, IP address, usage data, and cookies.

3. How We Use Your Information

We use collected information to provide and improve our Services, process transactions, send communications, respond to requests, monitor usage, detect fraud, and comply with legal obligations.

4. Data Security

We implement industry-standard security measures including SSL/TLS encryption, PCI-DSS compliance, regular security audits, and access controls.

5. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to access, correct, delete, object to processing, request portability of your data, and withdraw consent at any time. Contact us at team@shipay.co.

6. Cookies

We use cookies for essential functionality, analytics, and personalization. You can control cookies through your browser settings.

7. Contact Us

For questions about this Privacy Policy: team@shipay.co | +86 188 2000 0002 | Guangzhou, Guangdong, China